Privacy Policy
Effective Date: Jan 2025
Website: https://www.betterbuilthomesusa.com
Owned and Operated by Better Built Homes LLC
1. Introduction
This website, https://www.betterbuilthomesusa.com, is owned and operated by Better Built Homes LLC (“Better Built Homes,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, share, and protect your information, including when you interact with us through our website or opt into SMS/text communications via A2P 10DLC (Application-to-Person messaging).
By using our website or enrolling in SMS services, you agree to the practices outlined below.
2. Information We Collect
We may collect and store the following types of information:
A. Personal Information:
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Name
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Email address
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Phone number
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Mailing address
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Other identifiers submitted through forms, inquiries, or SMS opt-ins
B. Device & Browsing Information:
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IP address
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Browser type and version
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Access times
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Pages visited
C. SMS/Text Message Data:
When you opt into SMS communications, we may collect:
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Mobile phone number
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Message timestamps and delivery status
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Carrier information
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Responses or interactions within messages
3. How We Use Your Information
We may use your information to:
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Provide services or respond to inquiries
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Send updates, appointment reminders, or promotions via SMS or email
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Improve our website and communication experience
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Meet legal or regulatory obligations
4. SMS Messaging (A2P 10DLC Compliance)
By submitting your phone number and opting into our SMS program, you consent to receive text messages from Better Built Homes LLC. Message frequency may vary based on engagement.
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Message and data rates may apply.
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Text “STOP” to unsubscribe.
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Text “HELP” for support.
We will not sell or share your mobile number for third-party marketing. Your information is only shared with vendors who help us deliver and manage our SMS messaging (e.g., SMS platform providers).
5. Information Sharing
We do not sell your personal data. We may share information with:
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Third-party service providers (e.g., SMS gateways, CRM software)
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Legal or regulatory bodies when required
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Internal team members or contractors for operational purposes
6. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information. However, no system is entirely secure, and we cannot guarantee absolute protection.
7. Your Privacy Choices
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SMS Opt-Out: Text “STOP” to stop receiving messages.
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Access or Update Info: Contact us to request changes to your personal data.
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Cookies: You can manage cookies through your browser settings.
8. Children’s Privacy
Our services are intended for individuals 18 and older. We do not knowingly collect personal data from minors.
9. Changes to This Privacy Policy
We may update this policy periodically. All updates will be posted on this page with the revised “Effective Date” listed above.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: bbhusa@gmail.com